Bmc Remedy License Usage Report Elsevier
If you are not running AR Server v7.1 or higher, please informIf you have AR servers set up in a server group and have not recently installed any new patches, you will need to apply the appropriate license audit fix for the usage reports. To obtain the license audit fix, please open an issue with BMC Customer Support. If you are already register ed on the BMC Web site, you can go to, login, click on Issue Management to create an issue. In the summary, add “License Audit Fix.” If you are not registered, you can email and request the “License Audit Fix”.
Bmc Remedy License Usage Report Elsevier 2016
Please return the following reports/files from each AR System Server that is running on V7.1.00 or higher in your system:. Usage Report – ReportResult.csv file. License Report – Licensereport.txt file.
Please provide the following information for each of the servers:. Server Function: Production, Development, Hot Backup (HBU), etc. Server Grouping: Stand - alone or in a server group. Host ID and/or License Key. In order to account for all permanent or temporary AR System server licenses v7.1 or higher requested, please describe the reason for any licenses ordered but not in use.
Bmc Remedy Report Console
Use the “Add or Remove License” console:. Log into AR System as an administrator. From the AR System Administration Console, click System Add or Remove Licenses. Click on the “Generate License Usage Report” button at the bottom. Run the report for a trailing 12 month period, starting from today and going back 12 months. A ReportResult.csv file is generated. Please send back this file to BMC in.csv formatRun the produse executable.
Log into AR System as an administrator. Run the command produse. A ReportResult.csv file is generated. Please send back this file to BMC in.csv format.